Help & Contact
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Guides
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First time user information
Welcome to Liberplay.
It seems like you are visiting for the first time. Please read this text since it contains important information.
- Please bear in mind that this is a early version of liberplay and there are likley serveral bugs we have not yet fixed. Please report bugs to info@liberplay.com
- While we belive in absolute freedom of speech we also need to follow local laws. If you find any ilict content please inform us at info@liberplay.com!
- If you have no subscription you are allowed to listen to our whole catalogue of songs, but only a preview version of 30 seconds
- Our offline feature is limited to web browser technology. This means that even we cache songs in the browser we have no real control over what is cached. Any errors in offline streaming is likley troubles in the webbrowser cache
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How do I start streaming music?
- Sign up for an free account
- Log in to your account
- Tada! You can now stream to 30 secounds of all songs If you want to listen to the full-length songs, then:
- Upgrade your free account to a Mini, Premium or Supporter subscription
- Voila! You can now stream all of Liberplay
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How do I play music?
To play music, navigate to the artist or album pages. There you will have the options to either add the whole album/albums of the artist to the playlist, using this button: , or add specific songs to your playlist using this symbol: . You can also choose to Play songs now, using the play-symbol: Using "Play now" ignores your playlist choosen.
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How does playlists work?
- As a new user you have two playlists automaticly created for you, 'My playlist' which is the default playlist and 'Offline' playlist.
- The offline playlist can have the amount of songs that is allowed by your subscription plan. You can always upgrade to get more offline songs.
- To cache the offline songs, press the 'Synchronize' button in the top menu. This will clear the web browser cache for the site and redownload it again, including all songs in your offline playlist.
- The offline functionality is using web browser technology for offline browsing. While this works quite well there are issues with it that cannot be resolved until we have our own liberplay app for mobile devices.
- Issues that might arise when using offline functionality are things like web browser capabilities, diskspace, device capabilities. We try to make it as good as possible but we cannot guarantee it will work on all platforms.
- The number of playlists you can have is dependent on your subscription plan. Plese look at your subscription page to see how many playlists your plan allows. The supporter plan allows for an infinite amount of playlists.
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How does offline streaming work?
Offline streaming uses the web browsers cache technology. When you press the synchronize button the cache for this site is cleared from the browser and redownloaded together with the songs in your offline playlist. While this works quite well it still requires a small amount of internet traffic but the songs are cached in the browser.
If you are using a iOS device and Safari webbrowser you can experience problems such as old data are being displayed when you upgraded your account.
These errors are related to how Safari caches.
To empty the cache for only liberplay.com
- 1. Go to Settings in your phone
- 2. Find the Safara App and click it
- 3. Go to Site data (the first option)
- 4. Click Advanced
- 5. Find liberplay.com in the list of pages
- 6. Swap right and click Delete
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Streaming
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What is Liberplay?
Liberplay is a streaming platform for digital music and podcasts (at the moment) that let you stream hundreds of songs. You get access to our catalogue free, but you will need to pay for a subscription for full-length songs. Liberplay believes in freedom of speech so we have no restrictions like other streaming platforms, besides local laws. You can read more about Liberplay in our About-page.
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Can I stream on my Mobile phone? Laptop? Desktop
computer? Tablet?
Yes you can! But notice that you can only use Liberplay at certain amounts of devices at the same time. Please compare the Subscriptions for more information.
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Can I use Liberplay offline?
Sure you can! Please visit our guide for more information.
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What is standard quality music?
If you use the Free or Mini subscription you will have standard quality music, and it's 160 kbps.
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What is high quality music?
If you use the Premium or Supporter subscription you will have high quality music, and it's 320 kbps (about CD quality).
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Can I download music from Liberplay?
No, Liberplay is a streaming platform.
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Is there a Liberplay app?
No, not at the moment, but we will build one in the future.
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Account
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How do I change my profile?
Click on your email adress, that is displayed in the top right corner of Liberplay (desktop version), and then click "My Profile" to change your profile.
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Can I change my email address?
No, it is not possible to change email address. The address is your unique login information.
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How do I delete my account?
Click on your email adress, that is displayed in the top right corner of Liberplay (desktop version), and then click "My Profile" to change your profile.
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How do I change my account settings?
Click on your email adress, that is displayed in the top right corner of Liberplay (desktop version), and then click "My Profile" to change your profile.
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I forgot my password. How do I reset
it?
Go to www.liberplay.com/forgot-password for password reset.
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Payments & Subscriptions
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Comparison of the subscriptions
Free subscription
- 30 secounds of the songs
- Access to all media
Mini subscription
- € 7.99 /MON
- Play in mobile or desktop
- 10 Offline songs
- 1 Device
- Standard quality music
- No Playlists
Premium subscription
- € 17.99 /MON
- Play in mobile or desktop
- 40 Offline songs
- 3 Devices
- High quality music
- 10 Playlists
- Share your Playlists in Liberplay *
- Free stickers
Supporter subscription
- € 29.99 /MON
- Play in mobile or desktop
- 100 Offline songs
- 6 Devices
- High quality music
- Unlimited number of Playlists
- Share your Playlists in Liberplay *
- Free stickers
- Your unique message in Commercials *
- Free t-shirt
* Future function
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How do I upgrade my subscription?
Click on your email adress, that is displayed in the top right corner of Liberplay (desktop version), and then click "My Subscription" to change your Subscription.
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How do I cancel my subscription?
Click on your email adress, that is displayed in the top right corner of Liberplay (desktop version), and then click "My Subscription" to cancel your Subscription.
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I want to upgrade my subscription, when will I
receive the benefits of the new subscription?
When upgrading your subscription your next payment will be the higher subscription plan, but you will receive the benefits of the higher plan immediately.
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What payments do you accept?
At the moment we offer credit cards, such as Visa, Mastercard and American Express.
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Do you keep my card information?
No, we never keep any card information.
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Functions
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How do I add a song to my playlist?
Browse a album or artist and press the +-symbol.
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How do I add an album to my playlist?
Browse an album and press the Add album to playlist-button.
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How do I add all songs by an artist to my
playlist?
Browse an artist and press the play all songs by artist-button.
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I have an idea for a new function, how do I
submit it do you?
Please contact us in the form in the end of this page, or email us at info@liberplay.com
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Other
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Does Liberplay own the content of the
catalogue?
No, Liberplay does not own the material found in the catalogue. Liberplay is a platform, so we let artists and owners of music and consumers of streaming music meet.
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I own the rights to a release found in Liberplay,
what do I do?
Please contact us in the form in the end of this page, or email us at info@liberplay.com
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How do I publish music to Liberplay?
At the moment you can't upload your music to Liberplay. In the future you will be able to do this. If you want to upload your music, please contact us and we will let you know as soon as its possible to upload!
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Can I make money publishing my music in
Liberplay?
Yes, as soon as we have built the functionality all owners of music will be able to make money on Liberplay.